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Aligned with South Africa’s POPIA (Protection of Personal Information Act)
Effective Date: 4-2-2025
At GIYA, your privacy is of paramount importance. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with the Protection of Personal Information Act ("POPIA").
Global Impact Youth Academy (“GIYA”) is committed to protecting personal information responsibly and lawfully.
This Privacy Policy explains what personal information GIYA collects, how it is used, how it is protected, and what rights users have in relation to that information. Information we collect
GIYA may collect personal information such as names, email addresses, contact details, learner details, account information, payment-related records, course activity, technical usage information, and communications submitted through the website or platform.
Children’s and sensitive information Where learner information relates to minors, GIYA processes such information with appropriate parental, guardian, or school-based authority where required. GIYA does not intentionally collect sensitive personal information unless it is necessary for educational delivery, safeguarding, legal compliance, or authorised support purposes.
How GIYA uses personal information GIYA may use personal information to create and manage accounts, deliver courses and learner experiences, process payments, communicate with users, support learner participation, improve the platform, maintain security, comply with legal obligations, and provide updates where users have agreed to receive them.
Lawful basis for processing GIYA processes personal information where necessary to deliver services, manage user relationships, operate and secure the platform, comply with legal obligations, and pursue legitimate educational and operational interests in a fair and lawful way.
Where consent is required, GIYA will rely on consent and users may withdraw it where applicable. Marketing communications GIYA may send updates, announcements, or promotional communications where users have consented or where such communication is otherwise permitted by law.
Users may opt out of marketing communications at any time using the unsubscribe option or by contacting GIYA directly. Who information may be shared with GIYA may share personal information with trusted service providers who support platform hosting, communications, analytics, payments, content delivery, administration, and lawful operations.
GIYA may also share information where required by law, regulatory obligation, safeguarding duty, or authorised educational administration. All third parties are expected to handle personal information securely and lawfully. International data transfers Some service providers used by GIYA may store or process information outside South Africa. Where this occurs,
GIYA takes reasonable steps to ensure that personal information remains appropriately protected and that any cross-border processing is handled in accordance with applicable legal requirements.
Data security GIYA takes reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction. Access to personal information is limited to those with a legitimate operational need.
Data retention GIYA keeps personal information only for as long as reasonably necessary for educational delivery, administration, legal compliance, reporting, or legitimate operational purposes. Certain records may be retained for longer where required by law.
Your rights
Subject to applicable law, users may request access to personal information, correction of inaccurate information, deletion where appropriate, restriction or objection to certain processing, and withdrawal of consent where consent has been relied upon. Requests may be submitted through GIYA’s contact process.
Third-party links
The GIYA website may contain links to third-party sites or services. GIYA is not responsible for the privacy practices of external websites and encourages users to review the privacy policies of those services separately.
Cookies
GIYA may use cookies and similar technologies to support website functionality, security, analytics, and user experience. More information is available in the GIYA Cookie Policy. Learner age and parental involvement
GIYA serves children and young people. Where personal information relates to a minor, enrolment and participation may require parent, guardian, or school-authorised involvement, depending on the learner’s age and the nature of the service. How to contact GIYA
For questions about this Privacy Policy or requests relating to personal information, please contact GIYA at info@giyaleaders.org or through the relevant website contact channel.
Complaints If there is concern about how GIYA handles personal information, GIYA should be contacted first so the matter can be addressed. Users also retain the right to approach the relevant data-protection or information-regulator authority where applicable.
GIYA is committed to responsible learner-data protection and to handling personal information only for legitimate educational, administrative, operational, and lawful purposes. Personal information is not sold to third parties.